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Why Are My Thermal Receipts Not Printing Clearly?

Why Are My Thermal Receipts Not Printing Clearly?


Are your business's receipts printing with missing characters, white lines, or faint images? This could indicate an issue with your Point-of-Sale (POS) thermal printer or paper rolls. Let’s explore common scenarios and solutions to keep your receipts clear and your operations running smoothly.


1. Low-Quality Paper

Using low-quality thermal paper rolls can significantly affect your print quality. These cheaper rolls often have poor coatings, leading to illegible and uneven text. Moreover, they can harm your print head, causing long-term issues. Invest in high-quality thermal paper to ensure clear prints and protect your printer.

Upgrade Your Paper: Try our top-quality, BPA-free Thermal Receipt Paper Rolls for reliable, clear printing. Shop Now


2. Dirty Printhead

Dirt, burnt paper particles, and other contaminants on your thermal print head can cause streaks and fading on your receipts. Regular cleaning is crucial to maintaining print quality. Use Thermal Printer Cleaning Cards with every roll change or at least once a month to remove dirt, oils, adhesive residue, and buildup.

Prolong Your Printer’s Life: Regular cleaning extends your printer’s life. Stock up on our Cleaning Cards, Pens, and other Thermal Printer Cleaning Products. Shop Now

3. Bad Printhead

Most thermal receipt printers can last a long time, especially if you are cleaning them regularly. In fact, a case study performed by KICTeam determined that thermal printer print heads lasted almost 3 times longer when they were routinely cleaned. But unfortunately, thermal printers do have a lifespan and will eventually burn out and need to be replaced.

Replace Your Printer: Explore our range of Thermal Receipt Printers from trusted brands like Epson, Bixolon and Star. Shop Now


The Benefits of Using Thermal Printers


Thermal printers are ideal for businesses as they don’t require ink or ribbons, saving you time and money. However, using the right thermal paper and maintaining your printer is essential to ensure clear, high-quality receipts.

POS Supply offers top-quality, BPA-free Thermal Receipt Paper Rolls with fast and free shipping. We also provide Thermal Printer Cleaning Cards and other cleaning products to help extend the lifespan of your printer.


Ready to Improve Your Printing?

Ensure clear, reliable receipts every time. Explore our high-quality Thermal Receipt Paper Rolls, Phenol-Free Paper, and Cleaning Products.




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For more information about Thermal Paper, read our other blog posts:

Blog - Thermal Paper: What is it?

Blog - Thermal Paper: Components of Thermal Paper

Blog - Thermal Paper: Selecting the Right One For Your Application

Blog - Thermal Paper: Storage and Shelf Life Recommendations

Blog - Thermal Paper: Three Places to Never Store Rolls

Blog - Thermal Paper: Is It Recyclable?

Blog - Thermal Paper: Caliper and Basis Weight

Blog - Thermal Paper: Grades of Thermal Paper

Blog - Thermal Paper: Ways to Reduce Your Usage

Blog - Thermal Paper: What is Two-Sided Thermal Paper?

Blog - Thermal Paper: Paper Receipt Importance for Tax Preparation

Blog - Thermal Paper: Is My Thermal Printer Working Properly?

Blog - Thermal Paper: POS Supply's Thermal Rolls are BPA-Free!

Blog - Thermal Paper: What is Phenol-Free Thermal Paper?


As always - we are here to help if you have questions! (Hablamos Español)
Call Us Toll Free at 888-431-5800 (M-F 8:00am-8:00pm ET).