Privacy Policy
Effective Date: August 15, 2025
We respect your right to privacy and your desire for a secure online shopping experience. POS Supply Solutions, Inc. has created a Privacy Policy to inform you of the information gathering and dissemination practices for this Web site, www.possupply.com. This Privacy Policy may be updated from time to time. When we do, we will post the revised version with the updated date at the top of this page. Material changes will be communicated to you where required by law.
Information We Collect and How It's Used
- Domain names: When a visitor comes to our website, our web server recognizes only the visitor's domain name, but not the e-mail address. This means that we can track visits to our site, while visitors remain anonymous.
- Cookies: Cookies are pieces of data your web browser stores on your hard drive. We use cookies so we can recognize you when you pay a repeat visit to our website. Cookies let us personalize your shopping experience based on your preferences. You can manage your cookie and data-sharing preferences using the banner on our website. POS Supply Solutions does not use cookies to gather any personal information. We also use tracking technologies, such as the Meta (Facebook) Pixel, to measure advertising effectiveness and deliver relevant ads; you can learn more or opt out via your Facebook ad settings or the Digital Advertising Alliance.
- Aggregate information: We collect aggregate information on referring sites, page visits, and product interest. This information helps us improve the content of our site, and better personalize customer experiences. This information is shared with third parties only when they are performing duties explicitly on our behalf. POS Supply respects our customers' right to privacy, and will always request consent for such sharing where and when legally required.
Any data shared with trusted third-party service providers, including advertising platforms like Google and Meta, is done with user consent and in compliance with applicable privacy laws. Your data is never sold.
Other Information We Collect
- For purchases - When you purchase a product on POS Supply Solutions, we ask for the following information: name, address, phone number, e-mail address and credit card. This information is used to process and follow up on your order. All information we collect from you is stored in a secure database.
- E-Mail addresses - POS Supply Solutions collects email addresses voluntarily provided to us for subscriptions. We sometimes send emails to notify customers about updates, promotions, special features on our website, and other marketing messages. You may unsubscribe at any time by going to Email Preferences under “My Account” on our website, or by clicking “Unsubscribe” at the bottom of any email you receive from us.
- Mobile phone numbers - POS Supply Solutions also collects mobile phone numbers voluntarily provided to us for SMS subscriptions. We may send text messages to notify customers about promotions, cart reminders and other marketing messages. Message and data rates may apply. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. (The possupply.com website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS.) You may opt-out at any time by texting STOP to (855) 517-2058 or by clicking the unsubscribe link (where available) in any text message. Read our Terms & Conditions.
- Live Chat Data – Conversations conducted via our chat service may be recorded and stored for quality assurance, training, and customer support purposes. By initiating a chat, you consent to the collection and storage of this information.
Disclosure of Information Policy
We do not make personal information available to any other company or organization without your permission. We may disclose personal information if required to do so by law, in response to legal processes, or to protect our rights.
California Privacy Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:
- Know what personal information we collect and how we use it
- Access or delete your personal information
- Correct inaccurate personal information
- Opt out of the sale or sharing of your personal information
- Limit the use of sensitive personal information (if applicable)
- Not be discriminated against for exercising your privacy rights
Sharing limited personal information —such as browsing behavior or purchase interest—with trusted third-party service providers (like Google or Meta) may be considered a “sale” or “sharing” under California law, even though we have not, and will never, sell your information. You can manage your cookie and data-sharing preferences using the banner on our website.
Verification of Your Information
You can verify, update, or correct your information anytime by going to “Overview” under “My Account” on our website, or request to review the personal data we hold, how it’s used, and disclosed by contacting cs@possupply.com. You also have the right, where applicable, to access, correct, delete, restrict, or object to the processing of your personal information, and to withdraw consent.
About Children
Our site is not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us at cs@possupply.com to have it removed.
Secure Shopping
We use VeriSign as our SSL (Secure Socket Layer) digital certificate provider, providing our customers the strongest certificate services available. Your credit card information is encrypted while traveling the Internet. We also apply industry-standard encryption and other safeguards to protect all personal information you provide, including contact, account, and order details.
If you supply us with your postal address, you may receive periodic mailings from POS Supply Solutions with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing cs@possupply.com.
Contact POS Supply Solutions
Should you have other questions or concerns about these privacy policies, or would like to opt-out of sharing your information, send us an email at cs@possupply.com.
Any disputes arising from the use of the website will be resolved through arbitration in the state of Massachusetts.
As always - we are here to help if you have questions! (Hablamos Español)
Call Us Toll Free at 888-431-5800 (M-F 8:00am-8:00pm ET).