Citizen CT-S310 Series Printer Thermal Paper Rolls & Supplies

Paper Roll Products & Maintenance Recommendations For Your Citizen CT S310 Printer

Citizen’s CT-S310 series thermal printers are among the most popular Point of Sale (POS) receipt printers on the market. They are used in a wide range of industries including retail stores, restaurants, gas stations, casinos, banks and many other businesses.

POS Supply Solutions carries stock thermal paper rolls for Citizen CT-S310 printers, as well as other supplies to help keep your printer working fast and efficiently. Check out our product recommendations and answers to the most popular questions about the CT-S310 receipt printers below.

Q: What are the different Citizen CT-S310 models?

A: There are a couple on the market, including Citizen CT-S310 and Citizen CT-S310II. They replace the Citizen CT-S300 printer, which has reached the end of life, and takes the same size paper rolls.

Q. What size paper do Citizen CT-S310 printers take?

A. The standard Citizen CT-S310 receipt printer paper size is 3 1/8" x 230’. Buy 3 1/8" x 230' Thermal Receipt Paper (50 Rolls) here. Our 3 ⅛” x 230’ thermal paper rolls are high-quality, BPA-free, and available for Free, Same-Day Shipping!

Q. Are there other receipt rolls that I can use?

A. Other thermal paper roll options that we recommend for the Citizen CT S310 series include:

• 3 1/8" x 230' Blue BPA-Free Thermal Receipt Paper (50 Rolls)
• 3 1/8" x 230' Green BPA-Free Thermal Receipt Paper (50 Rolls)
• 3 1/8" x 230' Pink BPA-Free Thermal Receipt Paper (50 Rolls
• 3 1/8" x 230' Yellow BPA-Free Thermal Receipt Paper (50 Rolls)
• 3 1/8" x 230' Phenol-Free (BPA & BPS) Thermal Receipt Paper (50 Rolls)
• 3 1/8" x 160' Parchment Heavyweight Thermal Receipt Paper (50 Rolls)

Q. What is the biggest paper roll my CT-S310 series printer will hold?

A. Citizen CT-S310 and Citizen CT-S310II printers will hold a roll with an outside roll diameter of 4 inches. The gold standard size is 3 1/8" x 230’, however the length of the paper roll can vary. Check out our 3 1/8" x 301' BPA-Free Super-Saver Thermal Receipt Paper (50 Rolls) for a larger roll option.

Q. Do you have a paper roll that won't fade as quickly?

A. Yes, we offer longer-life thermal paper rolls with 10+ and 20+ year archivability.

• 3 1/8" x 165' Thermal Advantage-Grade Receipt Paper (50 Rolls, 10+ Year Image Life)
• 3 1/8" x 165' Top-Coated Heavyweight Thermal Receipt Paper Rolls (50 Rolls, 20+ Year Image Life)

Q. Can I use a 2-Ply or 3-Ply Carbonless Paper Roll in my CT-S310 printer?

A. Unfortunately, no. Citizen CT-S310 and CT-S310II are thermal POS printers, meaning that they do not take any ink or ribbons. Only thermal paper rolls can be used. Learn more about thermal paper and how it works here.

Q. How do I clean my Citizen CT-S310 series thermal receipt printer?

A. For proper cleaning and maintenance of your CT-S310 series printer, try our 3" Thermal Printer Cleaning Cards with Waffletechnology (15 Cards). These cards are designed to remove dirt, ink, adhesive residue and other contaminants from thermal print heads, paper guides and paper paths. Using this safe and effective product before inserting every new roll will help improve print quality and avoid annoying misprints and paper jams.

Need more help with your Citizen CT-S310 printer? Check out our blog posts and video below for more info.

Troubleshooting Your Thermal Printers
Installing & Replacing Thermal Paper Rolls In Your POS Receipt Printer

We hope this answers all your questions, and that you feel confident in choosing the right paper roll products for your Citizen CT-S310 series printer. POS Supply's paper is always top-quality and priced right - plus, we offer fast delivery and FREE Shipping on orders of $49 and over! Find out how to save more time and money through our autoship program.

POS Supply can also customize any thermal paper roll for your Citizen POS printers. Pre-print logos, coupons, surveys and other branding on the back of your receipt paper and maximize your brand visibility! Learn more about Custom Printed Paper Rolls here.

As always - we are here to help if you have questions! (Hablamos Español)
Call Us Toll Free at 888-431-5800 (M-F 8:00am-8:00pm ET).