Welcome, Packard Paper Customers!
POS Supply Solutions is acquiring Packard Paper, and we will be operating as a unified business as of February 23, 2022. Together, we have combined experience of 60 years in the Point-of-Sale industry. We are excited to join forces and provide additional benefits to better serve your needs!
What's Changing?
The Packard Paper name and branding is transitioning over to POS Supply Solutions. However, the great experiences you've had with Packard Paper aren't going away - our combined team is committed to making things even better! You can look forward to the same great products, expertise, and customer service that you’ve come to expect and trust, with the addition of:
- More diversified products & service offerings (including Custom Printed Paper Rolls)
- Easy-to-use website for online ordering & re-orders
- Faster shipping with more points of distribution
One of our goals is to make your life easier. We know that ordering POS paper and ribbons is probably the last thing you want to worry about for your business. That's why we're thrilled to bring together the best of Packard Paper and POS Supply and offer you more products, better service and availability, and even faster shipping - so you can get the solutions you need, worry-free!
What to Expect Next?
- Phone Orders - You may continue to call the Packard Paper number (800-289-9696 or 508-587-3400) or the POS Supply number (888-431-5800) to place orders over the phone. All team members will have access to your order history and will be able to help you right away!
- Website - This website (www.possupply.com) is where you can now place all online orders. Ordering online gives you immediate access to check the status and estimated delivery of your item(s). Plus, our powerful My Account dashboard allows you to see your order history and saved lists for quick and easy re-orders. If you have any questions or need help setting up an account, please call (888) 431-5800. Shop POS Paper Rolls, Printer Ribbons, Thermal Labels and more!
- New Address - All orders will be shipping from POS Supply Solutions and your order confirmations and invoices will come from POS Supply Solutions. Please be sure to update our vendor information in your system as follows:
POS Supply Solutions
30 Log Bridge Rd
Building 200, Suite 203
Middleton, MA 01949
More Questions?
We understand that a change like this can sometimes be confusing. We are committed to transparency, availability, and responsiveness for any questions you have. Please don’t hesitate to reach out!
We are looking forward to the many benefits that we can all reap from taking this step together. Welcome to the POS Supply family!
As always - we are here to help if you have questions! (Hablamos Español)
Call Us Toll Free at 888-431-5800 (M-F 8:00am-8:00pm ET).