Hypercom Terminal Receipt Paper & Ribbon Recommendations

Hypercom produced some of the world's most popular payment processing hardware & software including point-of-sale (POS) payment terminals & receipt printers. Hypercom was acquired by VeriFone in 2011. POS Supply provides thermal receipt rolls, bond paper rolls, ribbons & cleaning supplies for your Hypercom credit card payment terminals. Check out our recommendations below.

T-Series Receipt Rolls & Ribbons

Bond Paper Rolls: 2 1/4" x 150' Bond Paper Rolls (B214-150) 2-Ply Carbonless Paper Rolls: 2-1/4" x 72' 2-Ply Rolls (C214-072) Self-Contained Paper Rolls: 2-1/4" x 150' Paper Rolls (S214-150) Printer Ribbons: Black Ink Printer Ribbons(R-ERC09) **These same products apply to the Hypercom T1E Terminal**

Thermal Receipts: 2-1/4" x 230' Thermal Paper Rolls (T214-230) **NOTE: Some newer versions of this model terminal are ADJUSTABLE, and may accomodate up to 3-1/8" Wide Thermal Receipt Paper- if you are not sure, please let us help you.**

Thermal Receipts: 2-1/4" x 230' Thermal Paper Rolls (T214-230) **NOTE: Some newer versions of this model terminal are ADJUSTABLE, and may accomodate up to 3-1/8" Wide Thermal Receipt Paper - if you are not sure, please let us help you.**

Other T-Series:T77, T77-T, T77-F - All of these models require 3-1/8" x 230' Thermal Receipt Paper.

Equinox (Optimum Series) Thermal Receipt Rolls

Recommendation: 2-1/4" x 230' Thermal Receipt Paper Rolls	Recommendation: 2-1/4" x 85' Thermal Receipt Paper Rolls	Recommendation: 2-1/4" x 85' Thermal Receipt Paper Rolls	Recommendation: 2-1/4" x 85' Thermal Receipt Paper Rolls	Recommendation: 2-1/4" x 85' Thermal Receipt Paper Rolls

Recommendation: 2-1/4" x 85' Thermal Receipt Paper Rolls	Recommendation: 2-1/4" x 85' Thermal Receipt Paper Rolls	Recommendation: 2-1/4" x 85' Thermal Receipt Paper Rolls	Recommendation: 2-1/4" x 85' Thermal Receipt Paper Rolls	Recommendation: M4100 Thermal Receipt Paper Rolls

ICE Series Thermal Receipt Rolls

Recommendation: 2-1/4" x 85' Thermal Receipt Paper Rolls	Recommendation: 2-1/4" x 85' Thermal Receipt Paper Rolls	Recommendation: 2-1/4" x 85' Thermal Receipt Paper Rolls	Recommendation: 2-1/4" x 85' Thermal Receipt Paper Rolls

P-Series / Other Terminal Paper & Ribbons

The P-Series Credit Card Terminals are less common models, and take some products that have been discontinued by POS Supply Solutions - such as the I1501 (2-Ply Sprocket Paper). If you require this paper, please contact us via email or by calling us during business hours at 888-431-5800.

The following model numbers require the I1501 (2-Ply Sprocket Paper): Hypercom P8S, T77S, P7E, P7W & T7Q

POS Supply Solutions does have receipt paper & printer ribbons in stock for the following terminals and printers:

Recommended Thermal Receipt Paper for the Hypercom 4705 Terminal: 2-1/4" x 230' Thermal Paper Roll (T214-230)

Recommended Ribbon for the Hypercom P4, Hypercom P7 & Hypercom P7E: E-ERC02 / EC360 Cartridge Ribbon

Technical Cleaning Cards

Card (Swipe) Reader Cleaning Cards:

Recommendation:
All Hypercom Credit Card Terminals can use the Standard Card Reader Cleaning Card featuring Waffletechnology (KW3-HSCB40) to clean and maintain their credit card swipe readers.

Thermal Printer Cleaning Cards:

Recommendation:
All Hypercom Credit Card Terminals with External Thermal Printers can use the 2" Thermal Printer Cleaning Cards featuring Waffletechnology (KW3-T26B15) to clean their thermal printing heads.

Installing Your Paper Rolls

Each terminal will have slightly different mechanisms for opening and closing the paper - but should be easily identifiable.

• Press the paper cover release button to unlock & release the paper roll cover.
• Open the paper roll cover fully to access the paper roll compartment.
• Remove any existing paper roll or empty paper roll core.
• Place the new paper roll in the compartment, making sure that the paper feeds from the underside of the roll,
  towards the paper tear bar.

• Pull the end of the paper out of the compartment beyond the tear bar, and close the paper roll cover. Tear
  off any excess paper if required.

As always - we are here to help if you have questions! Call Us Toll Free at 888-431-5800 (M-F 8:30am-5:30pm ET).

Payment Terminal Manuals (PDFs)

For your convenience, we have assembled User Manuals & Quick Reference Guides for some of the referenced Hypercom Credit Card Payment Terminals. While we do not sell or service the terminals themselves, we take pride in being a reliable resource for your Point-of-Sale questions!

T-Series Payment Terminal Documentation:

Hypercom T7 Series Product Manual

Hypercom T7Plus Product Manual

Equinox (Optimum Series) Payment Terminal Documentation:

Hypercom Optimum T4100 Configuration Guide

Hypercom Optimum T4200 & M4200 Series Manual

ICE Series Payment Terminal Documentation:

Hypercom ICE 5000 / 5500 Series User Manual

Hypercom ICE 5500 Fact Sheet

FAQ's

The Printer does not print the receipt out after the transaction is successfully completed.

This could be a contact problem with the printer power supply cable or the thermal paper could be stuck in the printer. The repair strategy is to check printer power supply is being connected correctly; the paper rolls is installed correctly and use “re-print” function to print the receipt again.

I just installed a new thermal receipt paper roll and it is not printing.

In this busy world we often find ourselves rushing to get the little things done such as loading our Hypercom terminal receipt paper. This could be the difference between a functional printer and a non-functional one. When loading your thermal printer you may run into the problem that it feeds roll paper but it does not print. The cause could be that it's not thermal-coated paper or it was loaded upside down. There are three simple steps you can follow to fix this problem.

• To verify that the roll is thermal coated paper, scratch the surface of the paper with a coin or nail.
• Make sure the top coat shows a black mark where the scratch was made to ensure the paper is thermal-coated.
• Finally, verify the thermal paper was loaded correctly and try printing again.

How do I process a manual sale if the swipe terminal is not reading the credit card?

1. Screen says “Swipe Customer Card.”
2. Type in credit card number.
3. Press “Enter.”
4. Type in the expiration date. (MM/YY)
5. Press “Enter.”
6. “Take imprint of Card” will display or press “Enter” to bypass.
7. “Card Present” will display. Press the “No” key. (Same as yellow clear key)
8. “Amount” will display. Type in sale amount and then press enter.
9. “Address” will display. Type in address number (Example: 1234) and press “Enter.” (If address is not available, press enter to bypass)
10. “Zip Code.” will display. Type in Zip Code and press “Enter.” (If Zip Code is not available, press enter to bypass)

Or...Buy a Credit Card Terminal Cleaning Card!! (Cleaning your terminal regularly has proven to make card reading more reliable and to lengthen the useful life of your swipe terminal card reader.