Ingenico Desk/5000 Payment Terminal Paper Rolls & Supplies

Thermal Paper Products & Maintenance Recommendations For Your Ingenico Desk/5000

Ingenico’s Desk/5000 is a Point of Sale (POS) smart payment terminal. The easy-to-use countertop device gives users the freedom to accept electronic card payments, with or without an interface with a cash register or POS system, making the Desk/5000 a popular choice for many businesses.

POS Supply Solutions carries thermal paper rolls for Ingenico Desk/5000 credit card terminals, as well as other supplies to help keep your device working efficiently. Check out our product recommendations and answers to the most frequently asked questions about the Ingenico Desk/5000 below.

Q. What size paper does the Ingenico Desk/5000 use?

A: The standard Ingenico Desk/5000 paper size is 2 1/4" x 50’. Buy BPA-Free 2 1/4" x 50’ Thermal Receipt Paper (50 Rolls) here. All of our 2 1/4" thermal paper rolls are high-quality, BPA-free, and available for Free, Same-Day Shipping!

Q. Are there other receipt rolls that I can use?

A. Other Ingenico Desk/5000 thermal paper roll options include:

• 2 1/4" x 50' Blue BPA-Free Thermal Receipt Paper (50 Rolls)
• 2 1/4" x 50' Green BPA-Free Thermal Receipt Paper (50 Rolls)
• 2 1/4" x 50' Pink BPA-Free Thermal Receipt Paper (50 Rolls)
• 2 1/4" x 50' Yellow BPA-Free Thermal Receipt Paper (50 Rolls)
• 2 1/4" x 50' Phenol-Free (BPA & BPS) Thermal Receipt Paper (50 Rolls)

Q. What is the biggest paper roll my Ingenico Desk/5000 will hold?

A. The Ingenico Desk/5000 credit card terminal printer will hold a roll with an outside roll diameter of 1.57 inches (40mm). That means our 2 1/4" x 55’ Thermal Receipt Paper is the largest roll option.

Q. Can I use a 2-ply carbonless paper roll in my Ingenico Desk/5000?

A. Unfortunately, no. The Desk/5000 has a thermal printer, meaning that it does not take any ink or ribbons. Only thermal paper rolls can be used in this device. Learn more about thermal paper and how it works here.

Q. How do I clean my Ingenico Desk/5000 terminal?

A. Keep your Ingenico Desk/5000 clean and working efficiently with our Card Reader Cleaning Cards. They are designed to remove dirt and debris from EMV chip readers and credit/debit card swipes, and prevent annoying card read errors. We also carry 2” Thermal Printer Cleaning Cards that remove dirt, dust, oil and other contaminants from thermal printers, and improve image quality.

Need more help with your Ingenico Desk/5000 Smart Payment Terminal?

Ingenico Desk/5000 Data Sheet
Ingenico Desk Series User Guide

We hope this answers all your questions, and that you feel confident in choosing the right credit card paper for your Ingenico Desk/5000 device. POS Supply's paper roll products are always top-quality and priced right - plus, we offer fast delivery and FREE Shipping on orders of $49 and over! Find out how to save time and money on every order through our autoship program.

POS Supply can also customize any thermal paper roll for your Ingenico Desk/5000. Pre-print logos, coupons, surveys and other branding on the back of your receipt paper and maximize your brand visibility! Learn more about Custom Printed Paper Rolls here.

As always - we are here to help if you have questions! (Hablamos Español)
Call Us Toll Free at 888-431-5800 (M-F 8:00am-8:00pm ET).